Privacy Policy
1. Introduction
In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data ("GDPR"), as well as any other applicable data protection regulations, we provide you with further information regarding the processing of your personal data in this Privacy Policy (hereinafter the "Privacy Policy").
2. Who is responsible for the processing of your data?
Identity: CASA BONAY, a simplified joint-stock company (SAS) with a capital of €60,000, registered with the Bordeaux Trade and Companies Register under number 913 591 871, provides a platform under the name "Airnest" accessible via the website www.airnest.com
Postal address: 6 Rue Francis Martin, 33000 BORDEAUX
E-mail: hello@airnest.com
Data Protection Officer contact: alban.lemaire@airnest.com
3. For what purpose do we process your personal data?
At AIRNEST, we process the information provided by interested parties for the following purposes:
(i) to manage user registration and to monitor the development and fulfillment of the contractual relationship with them, and in particular to provide the online sales service or the provision of products offered through the website https://www.airnest.com. In particular, AIRNEST will process the following categories of data for the specific purposes specified below:
(ii) handle complaints and respond to questions that may be submitted by users in relation to the website or the services and products offered;
(iii) inform customers about the progress of service execution (e.g., confirmation of a delivery and assembly date, departure of the transport from the AIRNEST warehouse, execution of the warranty related to the products or services offered)
(iv) send commercial communications, including by electronic means, about our products and services that we believe may be of interest to the user;
(v) manage participation in contests and promotional activities conducted by AIRNEST.
(vi) process information we have obtained through cookies, as described in more detail in the Cookie Policy. This processing is entirely subject to the provisions of the aforementioned policy;
(vii) where applicable, to comply with legal obligations applicable to AIRNEST, such as those derived from tax regulations and anti-money laundering prevention.
4. What is the legitimacy of the processing of your data?
The legal basis for the processing indicated in sections (i), (ii), and (iii) is the performance of the terms of use and the contract.
Regarding sections (iv), (v), (vi), and (vii), the legal basis is the consent given by the user, which they may revoke at any time without affecting the quality of the service. You may withdraw your consent at any time by contacting the following email address: hello@airnest.com.
Without prejudice to the electronic and non-electronic commercial communications sent when we have your consent as mentioned above, we may also send you communications when you are our customer. In this case, we will only send you information that concerns us, in particular that regarding the products and/or services of our company that are identical, similar, or potentially complementary to those you have contracted. We thus have a legitimate interest in processing your data and keeping you informed of our products and services, and this interest overrides your rights given the non-sensitive nature of the data in question and the fact that the contractual relationship created with our customers gives rise to a reasonable expectation of receiving this type of communication.
Finally, the legal basis for the processing indicated in section (vii) is compliance with regulations applicable to the company.
5. How long do we keep your data?
The personal data provided will be kept as long as you are a customer or registered user of our website. Personal data will be kept after the end of the contractual relationship, duly blocked, for the periods established by law to address any
liabilities that may arise therefrom. In particular, personal data necessary to send you electronic commercial communications will be processed until you revoke the consent you have given and, once withdrawn, for the time strictly necessary to address any liabilities that may have arisen. In any event, when personal data is not necessary for the fulfillment of the purpose for which it was collected and until its final deletion, it will be kept in
a locked form.
6. To which recipients will your data be communicated?
Address, telephone, and email data may be communicated to our partners for their use within the strict framework of the execution of the online sales service or the provision of products contracted through the site https://www.airnest.com. For example, this includes electronic telephone contact to set a delivery date for a product.
With the exception of these, no data will be communicated to third parties, unless required by law or if strictly necessary for the defense of the rights and legitimate interests of AIRNEST. Without prejudice to the foregoing, third parties to whom AIRNEST has entrusted a service in their capacity as data processors (e.g., technical support and IT providers) will have access to personal data, both with regard to the operation of the business and the administration of the company. The company must conclude written agreements with the third parties involved in the provision of services, which must include the safeguards and guarantees required by the GDPR.
Given that, as detailed in the company's cookie policy, AIRNEST uses certain third-party cookies and technologies whose servers are, in some cases, located outside the European Economic Area, your data may be transferred to these servers located in third countries (in particular, the United States). Please note, however, that AIRNEST enters into agreements with these providers to ensure a level of data protection equivalent to that provided by European law. Where applicable, standard contractual clauses approved by the European Commission will be concluded and, for international transfers to the United States, it will be guaranteed that the contractual providers are registered under the EU-US Privacy Shield framework.
7. What are your rights when you provide us with your data?
Everyone has the right to know whether or not AIRNEST processes personal data concerning them.
In certain circumstances, data subjects may request the restriction of the processing of their data, in which case we will only keep them for the exercise or defense of their rights.
In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their
data. In this case, AIRNEST will stop processing the data, except for legitimate and compelling reasons, or for the exercise or defense of possible claims.
You may exercise your rights in the following way: by sending an email to hello@airnest.com, duly identifying yourself and indicating the specific right you wish to exercise.
If you have given your consent for a particular purpose, you have the right to withdraw the consent given at any time, without this affecting the lawfulness of the processing based on the consent given before its withdrawal.
If you believe that your rights have been violated regarding the protection of your personal data, in particular when you have not obtained satisfaction in the exercise of your rights vis-à-vis the company, you may file a complaint with the Commission nationale de l'informatique et des libertés (CNIL): https://www.cnil.fr/fr/plaintes
8. More information about the processing of your data
The processing of data collected through data collection forms on the website, or by other means, will be integrated into the Register of Processing Activities for which AIRNEST is responsible.
AIRNEST is responsible for the confidential processing of data and for the adoption of appropriate technical and organizational measures to ensure the adequate level of security for the processing, in accordance with the requirements of the GDPR and other applicable data protection regulations.
However, it cannot guarantee the absolute invulnerability of the systems; therefore, and to the maximum extent permitted by the applicable
legislation, it assumes no liability for damages derived from alterations that third parties may cause in the IT systems,
electronic documents, or files of the user. If you choose to leave our website via links to websites that do not belong to our entity, AIRNEST will not be responsible for the privacy policies of those websites or for the cookies they may store on the user's computer.
Cookie policy
CASA BONAY (hereinafter, "Airnest" or "we"), with its registered office at 25 Rue d Augence 33000 BORDEAUX and email address hello@airnest.com, uses a technology called "cookies" on its website and collects and processes information obtained through cookies for the proper management of the website.
This cookie policy (hereinafter, the "Policy") details the cookies, both our own and those of third parties, that we use and for what purposes, allowing users (hereinafter, the "Users" or individually referred to as the "User") to enable or, where applicable, disable them (some cookies are necessary for the proper functioning of our website).
What are cookies?
Cookies are small data storage and retrieval devices that are installed on your computer so that the server remembers certain information that only the server that implemented it will be able to read later. Cookies generally have a limited duration in time.
Cookies allow the website, among other things, to store and retrieve information about the browsing habits of users or their devices and, depending on the information they contain and the way they use the devices, they can be used to recognize the user.
If you decide not to accept our cookies, you can continue to use our website in the usual way, although your user experience may be impaired.
Types and purposes of cookies
Airnest uses its own cookies and those of third parties. Specifically, the website uses the following types of cookies, depending on their purpose:
Technical cookies: cookies that allow the user to browse a webpage and use the various options or services available on it, such as traffic control and data communication, session identification, access to restricted areas, etc.
Preference or personalization cookies: cookies that allow the user to access the service with certain predefined general characteristics, such as the language, the type of browser used to access the service, the regional configuration from which the user accesses the service, etc.
Analytical cookies: cookies that allow for the tracking and analysis of user behavior. Information collected through this type of cookie is used to measure website activity and to create user browsing profiles in order to make improvements.
Behavioral advertising cookies: cookies that store information about user behavior, obtained through the observation of their browsing habits, in order to create a specific profile that allows for the display of advertising based on it.
Airnest uses the following cookies, depending on their purpose:
Cookie purpose: Advertising - Origin / Third-party holder: CASA BONAY
Cookie purpose: Technical - Description : Remember the user's last shopping cart - Origin / Third-party holder: CASA BONAY Technical
Cookie purpose: Analytics - Origin / Third-party holder: CASA BONAY
Furthermore, AIRNEST uses the following cookies and third-party technologies:
Purpose of Cookies: Advertising
Origin / Third-party holder
Google (Adwords)
Google Analytics
Google (Doubleclick)
Microsoft (bing)
Cookie Purposes: Technical
Origin / Third-party holder
Analytics
Google Analytics
Behavioral advertising
As the servers of some of the aforementioned third parties are located outside the European Economic Area, your data may be transferred to such servers located in third countries (notably in the United States). Notwithstanding the foregoing, these international transfers are in any event covered by the EU-US Privacy Shield agreement, which ensures adequate safeguards for the proper protection of your personal data. Further information is available at the following link: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active.
Neither this website nor its legal representatives are responsible for the content or accuracy of the privacy policies that may be held by the third parties mentioned in this cookie policy. Web browsers are the tools responsible for storing cookies and, from there, users must exercise their right to delete or disable them. Neither this website nor its legal representatives can guarantee the correct or incorrect handling of cookies by these browsers. In some cases, it is necessary to install cookies so that the browser does not forget its decision not to accept them.
Uninstalling cookies
The user may revoke the consent they initially gave by clicking the box provided for this purpose regarding the use of cookies on the site, by manually deleting the cookies from their computer, and by configuring their browser to disable them.
In any case, the user may block or disable cookies by activating the browser setting that allows them to refuse the installation of all or some cookies. Most browsers allow you to be notified of the presence of cookies or to reject them automatically. However, blocking or limiting cookies may affect the normal operation or development of the website, as well as prevent the use of certain services made available to users on the website.
Configuring the Internet browser for this purpose will depend on the browser the user is using. Information on how to proceed is available at the following addresses:
Firefox: http://support.mozilla.org/es/products/firefox/cookies
Chrome: http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647
Explorer: http://windows.microsoft.com/es-es/windows7/how-to-manage-cookies-in-internet-explorer-9
Safari: http://support.apple.com/kb/ph5042
Cookie Policy Changes
Airnest may modify the cookie policy at any time in response to new legislative or regulatory requirements, or in order to adapt the policy to instructions from data protection authorities. Significant changes made to this policy will be duly communicated to users by way of an information notice on the website.
If you have any questions or concerns regarding this policy, please contact us by sending an email to hello@airnest.com.
